Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Information We Collect
When you use our 3D character modeling and animation platform, we collect different types of information to provide you with the best learning experience possible. This information helps us understand your needs and tailor our services accordingly.
Personal Information
- Name and contact details when you create an account or contact us
- Email address for communication and account verification
- Payment information when you purchase courses or subscriptions
- Profile information including your learning preferences and goals
Usage Data
We automatically collect information about how you interact with our platform. This includes your learning progress, course completion rates, time spent on different modules, and the features you use most frequently. This data helps us improve our content and user experience.
Technical Information
Your device information, browser type, IP address, and operating system details are collected to ensure compatibility and optimize performance. We also gather information about your internet connection to provide the best streaming quality for our video content.
How We Use Your Information
Your information serves multiple purposes that directly benefit your learning experience. We believe in using data responsibly and only for legitimate business purposes that enhance our services.
- Providing personalized learning recommendations based on your progress and interests
- Processing payments and managing your subscription or course purchases
- Sending important updates about course content, new features, and platform improvements
- Analyzing usage patterns to enhance our curriculum and develop new courses
- Providing technical support and responding to your inquiries promptly
- Ensuring platform security and preventing fraudulent activities
- Complying with legal obligations and protecting our legitimate business interests
Data Storage and Security
We take the security of your personal information seriously. Our platform employs industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Security Measures
All data transmission is encrypted using SSL/TLS protocols. We use secure servers with regular security updates and monitoring. Access to your personal information is restricted to authorized personnel who need it to perform their job functions. We conduct regular security audits and vulnerability assessments.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is kept while your account remains active. Course progress and certificates are maintained to provide you with ongoing access to your achievements.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | Duration of active account | Platform access and personalization |
| Learning Progress | Indefinitely | Continued access to achievements |
| Payment Records | 7 years | Legal and tax compliance |
| Support Communications | 3 years | Service improvement |
Your Rights and Choices
You have significant control over your personal information. We respect your privacy rights and provide multiple ways for you to manage your data and privacy preferences.
Access and Correction
You can access and update most of your personal information through your account settings. If you need help accessing or correcting your data, contact our support team. We'll respond to your request within 30 days and provide you with the information we have about you.
Data Portability
You have the right to receive a copy of your personal data in a structured, commonly used format. This includes your profile information, learning progress, and course completion certificates. Contact us to request your data export.
Account Deletion
You can delete your account at any time through your account settings or by contacting us directly. When you delete your account, we'll remove your personal information from our active systems. Some information may be retained in our backup systems for a limited time for security and legal purposes.
- Opt out of marketing communications while still receiving important service updates
- Modify your privacy settings to control what information is visible to other users
- Request deletion of specific information or your entire account
- Object to certain types of data processing for legitimate reasons
- Withdraw consent for optional data collection activities
Third-Party Services
Our platform integrates with carefully selected third-party services to enhance your learning experience. These partnerships are essential for providing features like payment processing, video hosting, and analytics.
Service Providers
We work with trusted companies that help us operate our platform effectively. Payment processors handle transactions securely, cloud storage providers ensure reliable access to course content, and analytics services help us understand how to improve our offerings. All third-party providers are required to maintain appropriate security standards and use your information only for the specific services they provide to us.
International Data Transfers
As an educational platform serving students worldwide, we may transfer your information across international borders. We ensure that any international transfers comply with applicable data protection laws and maintain the same level of protection for your information.
When we transfer data internationally, we use appropriate safeguards such as standard contractual clauses approved by relevant authorities. Your information is always protected regardless of where it's processed or stored.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. These tools help us remember your preferences, keep you logged in, and understand how you use our services.
Types of Cookies
- Essential cookies that are necessary for basic platform functionality
- Performance cookies that help us analyze and improve site performance
- Preference cookies that remember your settings and customizations
- Analytics cookies that provide insights into user behavior and platform usage
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform and your overall learning experience.
Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or a prominent notice on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your information. The date of the last update will always be clearly displayed at the top of this policy.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Nihat Danışman
Atatürk Cd. No:17 Kat:2
45500 Soma/Manisa, Turkey
Phone: +905323751855
Email: info@haemostatic.blog
We'll respond to your privacy inquiries within 48 hours and work with you to address any concerns about your personal information.